This Refund & Cancellation Policy applies to all products and services offered by The Growth Club, operated by Bigwig Learning Solutions Private Limited.
Due to the nature of digital products, online courses, downloadable resources, templates, recorded sessions, AI tools, and educational content, all purchases are generally non-refundable.
Once access has been granted, refunds will not be issued.
Refund requests will only be considered if specifically mentioned in the offer or sales agreement.
Unless otherwise stated, coaching program fees are non-refundable.
Webinar registrations are non-refundable.
If the webinar is postponed, your registration will automatically be transferred to the new date.
Membership fees are non-refundable after activation.
Users may cancel future recurring subscriptions (if applicable) before the next billing cycle.
If you are charged more than once for the same purchase, the duplicate payment will be refunded after verification.
If payment is deducted but access is not provided, please contact our support team with proof of payment. After verification, access will be granted or the amount will be refunded, as applicable.
If a program is cancelled by the Company before commencement, participants may receive either:
Initiating an unauthorized chargeback after receiving access to our products or services may result in immediate suspension of your account and access to our platform.
Where refunds are approved, they will generally be processed within 7–14 business days to the original payment method, subject to payment gateway and banking timelines.
For refund-related queries, contact:
Bigwig Learning Solutions Private Limited
Email: support@thegrowthclub.in
Please include:
Reason for Request
Welcome to The Growth Club, operated by Bigwig Learning Solutions Private Limited.
By accessing our website, purchasing any product, joining any community, attending any webinar, or enrolling in any coaching program, you agree to the following Terms & Conditions.
By using our services, you agree to comply with these Terms & Conditions.
If you do not agree, please do not use our services.
We provide:
You must be at least 18 years old or have permission from a parent or legal guardian.
You agree:
All content available through The Growth Club, including videos, PDFs, presentations, templates, frameworks, logos, branding, and learning material, is the exclusive intellectual property of Bigwig Learning Solutions Private Limited.
No content may be copied, reproduced, recorded, resold, or distributed without written permission.
You are responsible for maintaining the confidentiality of your account.
We reserve the right to suspend or terminate accounts involved in unauthorized activity.
Course access may vary depending on the specific product purchased.
Lifetime access means access for the lifetime of the product, not the lifetime of the user.
We reserve the right to update, replace, or discontinue content as required.
All payments must be completed before access is granted unless otherwise specified.
Applicable taxes will be charged as per Indian law.
Users shall not:
Violation may result in immediate removal without refund.
We do not guarantee:
Results depend on your effort, skills, market conditions, and implementation.
The Company shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of our services.
We reserve the right to modify, suspend, or discontinue any service without prior notice.
These Terms shall be governed by the laws of India.
Any disputes shall be subject to the jurisdiction of the competent courts where the Company is registered.
Bigwig Learning Solutions Private Limited
Email: support@thegrowthclub.in